Employee IT Support ERP (German language)

Employee IT Support ERP (German language)

The person holding this role will be responsible for the tasks related to Employee IT Support processes.

Main duties:

• Technical support, administration and support of the ERP;
• Solution-focused processing of all service requests from internal specialist departments and coordination with the external service providers;
• First point of contact for internal customers and prioritization of new requests;
• Documentation of processes, monitoring and control of operational IT procedures and processes;
• Coordination and further development of the existing processes in the ERP system.

Your profile:

• Successfully completed IT and/or commercial professional training;
• Initial professional practical experience in the IT and ERP-Systems;
• Excellent communication skills and team spirit with a high degree of customer and service focus;
• Pragmatic, independent and meticulous way of working coupled with a hands-on mentality;
• Good German language skills required;
• Analytical skills and a good understanding of digital settlement processes and technologies.

We are looking forward to have you on our team!

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